We values your satisfaction with our digital products. This Refund Policy explains how we handle refund requests for purchases made on our platform. By purchasing Products from eDigital Stores, you agree to be bound by the following Refund Policy:

1. Eligibility for Refunds

• Refunds may be requested within 15 days of purchase, unless otherwise specified on the product page or during checkout.
• Refund eligibility may vary depending on the type of Product purchased and the specific refund policy set by the product author.

2. Valid Reasons for Refunds

You may request a refund under the following circumstances:

Product not as described: If the Product purchased does not match the description on our website or has significant functional defects not disclosed by the author.

Unauthorized purchase: If a purchase was made without your consent or knowledge, you must report it to us immediately for investigation.

3. How to Request a Refund

• To request a refund, please contact our customer support team at support@edigitalstores.com within the specified refund period.
• Provide your order number and explain the reason for your refund request in detail.
• We may require additional information or evidence to process your refund request.

4. Refund Process

• Once your refund request is received and approved, we will initiate the refund to your original method of payment.
• Refunds may take 3 business days to process, depending on your financial institution.

5. Non-Refundable Products

• Some Products may not be eligible for refunds, such as:
  • Downloaded Products (unless they are defective or not as described).
  • Products explicitly marked as non-refundable on their product page.

6. Dispute Resolution

• If you are dissatisfied with our handling of your refund request, you may escalate the issue to [insert escalation contact information].

7. Modifications to Refund Policy

• eDigital Stores reserves the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on eDigital Stores

8. Acceptance

• By purchasing Products from eDigital Stores, you acknowledge and agree to this Refund Policy.

9. Contact Us

If you have any questions about our Refund Policy, please contact us at support@edigitalstores.com